CRM Developer (Costa Rica) Job at Hanson Consulting Group, Remote

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  • Hanson Consulting Group
  • Remote

Job Description

Hanson Consulting Group is seeking a seasoned CRM Developer with deep expertise in CRM systems, Azure services, and modern AI-driven CRM capabilities to join our team in gaming, supporting our client Microsoft ! This role is ideal for someone passionate about developing scalable CRM solutions and enabling intelligent features within platforms like Dynamics or Salesforce. The ideal candidate has a strong foundation in custom development, experience integrating AI into customer engagement workflows, and the ability to lead end-to-end solution delivery in fast-paced environments.

 

The individual in this role must be a resident of Costa Rica and willing to work Pacific Time hours to align with our client and team.

 

Responsibilities:

  • Design, develop, and customize CRM solutions using Dynamics 365 and related Microsoft technologies.
  • Implement and manage Azure services such as Azure Functions, Logic Apps, and APIs to support CRM capabilities.
  • Extend CRM functionality through custom entities, plugins, workflows, JavaScript validation, and business rules.
  • Enable AI-powered features within CRM, such as predictive customer insights, content generation, and recommendation systems using Azure AI, Copilot, or OpenAI APIs.
  • Collaborate with stakeholders to design and deliver intelligent CRM features that support sales, marketing, and customer service teams.
  • Build, deploy, and maintain Power Platform components (Power Apps, Power BI, Power Automate).
  • Manage CRM administration tasks including user roles, access controls, and platform upgrades.
  • Support data migration and automation tasks across CRM and integrated systems.
  • Ensure quality and reliability through testing, debugging, and continuous integration pipelines using Azure DevOps.

 

Desired Skills & Experience:

  • Secondary education degree (Bachiller Universitario or Licenciado degree)
  • 8+ years of experience working with CRM platforms (D365, Salesforce, etc.)
  • Hands-on experience with Azure implementations, including Azure Functions, APIs, and App Services.
  • Proficient in C# and .NET development for CRM customization.
  • Experience with AI integration in CRM: predictive segmentation, automated reporting, Copilot integration, etc.
  • Deep understanding of Power Platform components, including Power Apps and Power Automate.
  • Proficiency in data migration, REST/GraphQL APIs, and CRM extensibility.
  • Familiarity with prompt engineering for CRM-specific use cases.
  • Strong problem-solving, communication, and cross-functional collaboration skills.
  • Ability to work independently and lead technical investigations in complex environments.

 

Benefits: 

  • Payment of the Aguinaldo
  • Inclusion in Social Security and Work-related accidents policy
  • 14 days of annual vacation
  • 5 days of sick leave
  • 12 paid holidays

Job Tags

Holiday work, Full time,

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