As a Business Analyst (BA), you will play a key role in connecting business stakeholders with the IT organization, ensuring that technical solutions meet business needs and drive meaningful outcomes. You will bring a deep understanding of the business areas you support, along with a strong grasp of modern technology trends, including artificial intelligence (AI). In this role, you will take full ownership of the requirements engineering process, working independently to guide projects from discovery through delivery.
Your day-to-day responsibilities will include leading inclusive interviews, workshops, and discussions with stakeholders to uncover their unique needs, challenges, and goals. You will create detailed documentation, such as user personas, process flows, and journey maps, to ensure a complete understanding of the current state. Using your expertise, you will translate high-level business requirements into clear, actionable deliverables for technical teams. By fostering collaboration across teams and departments, you will ensure solutions align with business objectives and enhance the organization’s competitive edge.
To excel in this role, you should be skilled in leveraging AI tools for analysis and innovative problem-solving. Your experience with platforms like Figma will help you prototype user-friendly solutions, while your ability to define and manage requirements will allow you to deliver scalable, inclusive, and user-centered IT solutions. If you thrive in collaborative environments, are passionate about driving results, and are committed to ensuring all voices are heard, this role is designed for you.
RESPONSIBILITIESAll the responsibilities we'll trust you with:
Take full ownership of the requirements engineering process, acting with autonomy to align with business goals. Collaborate with stakeholders to gather, document, and prioritize requirements for successful project outcomes.
Conduct discovery sessions, interviews, and workshops with stakeholders to gather insights into processes, challenges, and opportunities. Analyze gaps and inefficiencies; recommend solutions using custom-built applications or third-party services.
Translate high-level business needs into actionable deliverables by creating detailed documentation, such as user personas, process flows, journey maps, functional specifications, user stories, and acceptance criteria. Ensure documentation is organized and maintained in JIRA.
Facilitate cross-functional collaboration to ensure alignment on requirements and solutions, and clearly communicate findings, gaps, and proposed solutions to both technical and business stakeholders.
Lead solution assessment, validation efforts, and testing phases (including UAT) to ensure gaps are addressed and requirements are met. Use tools like Figma to create prototypes and wireframes, aligning solutions with user needs.
Stay informed of trends in AI and Marketing to drive innovation and address business challenges.
Successful execution of project methodology for IT projects
Provides expertise regarding the integration of applications across the business.
Owns requirements engineering end-to-end.
Viewed both internally and externally as a technical expert and critical technical resource across multiple disciplines.
EXPERIENCE
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