Job Description

Job Description and Duties

Under the direction of the Chief of Strategy & Performance (SSM III), the Staff Services Manager II (SSM II) serves as Office Chief of the  Project Management Office (PMO) within the Planning and Modal Program Management Division. The SSM II oversees a team of Branch  Chiefs and PMO Specialists (SSM I), managing a fully developed staff services functions and ensuring effective application of program,  portfolio, and project management principles. The incumbent directs moderate to large technical staff and focuses primarily on ensuring  adherence to industry best practices and standards. This role includes continuous improvement efforts to ensure tools and processes meet  current and future needs.

PARF# 74-6-009 / JC-487428

Eligibility for hire may be determined by your score on the Staff Services Manager II (Supervisory) exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click  here and search by typing in the classification title.

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job. 

Apply today to join our team! We especially encourage applicants to check out our  Caltrans Career Compass tool! The  Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.

You will find additional information about the job in the .

Working Conditions

Position located at 1120 N St., Sacramento, Sacramento County.

This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.

Special Requirements

• Possession of a valid driver’s license is required when operating a state owned or leased vehicle.

• Statement of Qualifications (SOQ) is required. Failure to submit a Statement of Qualifications will disqualify candidates from the hiring process. 

To be considered for the position, applicants must submit an SOQ along with their application. The SOQ serves as documentation of each  candidate’s ability to read and understand an assignment and present information clearly and concisely in writing. The SOQ must be no more  than two (2) pages in length and typed using no less than 12-point Arial font. When completing your SOQ, do not provide a generic response  but respond to each question, one at a time (i.e.: first provide a complete and independent response to Question #1, then a complete and  independent response to Question #2, etc.) Add numbers to clearly indicate which question you are responding to.

1. What previous roles, responsibilities, and experience do you have with project, program, and/or portfolio management.
2. This position is responsible for planning and managing three branches of people. What experience do you have managing personnel, and how has your leadership style changed as your leadership roles has evolved?
3. How would you describe your technical skills, specifically for planning and managing projects, developing dashboards and reports, etc.?
4. What is Organizational Project Management (OPM)?

Possession of Minimum Qualifications will be verified prior to interview and/or appointment.  If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification.  Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment.  Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent.  Please visit either of the following two websites for a list of evaluation agencies: or .  Please redact birthdates and social security numbers.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Knowledge of and experience in project management. A Project Management Professional certification is strongly recommended. The ability to  work with and be exposed to sensitive and confidential issues and/or materials, while maintaining confidentiality at all times. The ability to report  on program expenditures compared to budgeted allocations to ensure fiscal transparency and accountability.

Benefits

Click HERE to view the Benefits Summary for Civil Service Employees in the State of California.

Important Application Instructions

The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-487428), PARF# 74-6-009 and title of the position (Staff Services Manager II (Supervisory)) must be included on the STD. 678 form.

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only.  Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  • Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.

Job Tags

Permanent employment, Full time, Contract work, Work at office, Remote work,

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