Regional Trainer Job at The Swatch Group (U.S.) Inc., United States

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  • The Swatch Group (U.S.) Inc.
  • United States

Job Description

The company

Over the years, Longines has played a pioneering role in many timekeeping technological breakthroughs, with a particularly strong presence in the field of sports, while constantly exhibiting its characteristic elegance across the globe. Longines developed its first chronograph in 1878. It was quickly adopted by horse enthusiasts.

In 1912, Longines helped shape the history of the sporting world by introducing the first timing mechanism automatically triggered by an electric wire.

Today, the brand remains at the cutting edge of innovation and seeks to ensure that all its watches offer a unique combination of Tradition, Elegance, and Performance.

Job description

Summary of the Position

Longines is looking for a Regional Trainer who will be responsible for providing product and sales training and coaching to store boutiques and wholesale accounts across cruise, Caribbean and parts of the United States. This person must thrive on being in accounts most days, a motivating teacher, presenter and subject matter expert on the brand and it’s values.

This role is required to travel on behalf on the company. When the role is not traveling, the candidate will be in the office Monday through Friday.

Profile

Duties:

  • Delivering and facilitating of our Brand's training program and it’s continuous improvement and alignment with organizational goals
  • Driving participation and engagement with the online training platform
  • Provide in-store coaching and development within designated territory
  • Provides feedback from local territory to HQ and domestic partners
  • Maintain accurate training records
  • Coordinate and facilitate training sessions, both virtual and in the field; this includes registration, logistics/site prep, and preparation of educational materials, including PowerPoint presentations, training videos, FAQs and step-by-step guidelines
  • Provide monthly recaps of visits, trainings, etc.
  • Support in-store visual merchandising needs during training visits
  • Utilize the Platform to store and manage curriculum, capture program registration, and run reports on utilization and key performance indicators
  • Maintains current knowledge of all policies and procedures affecting retail and field sales employees
  • Ensures curriculums are assigned in line with needs and requirements
  • Acts as the subject matter resource for the learning system and coaches employees on how to access and utilize learning resources
  • Partner on the preparation and distribution of the training tools and materials
  • Coordinate meetings with HQ and local teams on the platforms/lists as needed
  • Training regions of focus include cruise, Caribbean, Longines boutiques and some US-based accounts
  • All other duties assigned by management

Professional requirements

SKILL REQUIREMENTS

  • Must have a Bachelor’s Degree required or equivalent training experience required.
  • Minimum of 1-3 years relevant experience of training or learning and development role preferred
  • Minimum of 3 years relevant retail sales experience preferred
  • Proficient in MS Word, Excel and Powerpoint
  • Highly organized and detail-oriented with the ability to handle multiple assignments
  • Experience with e-learning platforms is a plus
  • Hands-on experience coordinating multiple training events in a corporate setting
  • Extensive knowledge of full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
  • Adequate knowledge of learning management systems and web delivery tools preferred
  • Strong communication, analytical and investigative skills, and motivated to develop these skills further
  • Valid Driver's license
  • Able to work under (time) pressure
  • Ability to work individually and in a team environment
  • Must be flexible with changing deadlines
  • Must fully be “on Brand,” and represent the brand in the highest regards
  • Ability to prioritize projects within budget guidelines within a timely manner
  • Excellent presentation, and facilitation skills
  • Relates and connects effectively with various levels of attendees (new hires to product experts)
  • Participation and support of local special events as needed
  • Available to be productive within several time zones
  • Occasional travel will be required up to 50% of the time

PERFORMANCE EXPECTATIONS

  • Works well remotely, requiring little supervision.
  • Must be flexible with changing deadlines
  • Must fully be “on Brand,” and represent the brand in the highest regards
  • Ability to priorities projects within budget guidelines within a timely manner.
  • Excellent presentation, and facilitation skills. Must be an approachable and interactive training professional.
  • Relates and connects effectively with a various levels of attendees (new hires to product experts).
  • Participation and support of local special events as needed.
  • Must be team focused and partner with various departments and internal experts.
  • Available to be productive within several time zones.

Physical Requirements:

This is primarily active position which requires the Regional Trainer to move about the various locations while continuously climbing ladders, bending, stooping, lifting, reaching, moving and carrying up to 40 lbs. There is regular travel to multiple retail locations within assigned territory. The position requires the ability to operate motor vehicles, computers and tablets, communicate clearly, and engage physically with visual merchandising setups. It will require ability to operate motor vehicle, computer and tablet equipment, speak, hear, and direct others. Finger dexterity is necessary. Occasional evening or weekend work to support store openings, seasonal transitions, or special events.

Additional Skill Requirements:

  • Must be self-motivated and a self-starter; quick learner for a multifaceted business and companion domestic and international staff;
  • Must possess strong organizational, project management and problem-solving skills with multi-tasking abilities in a fast-paced corporate environment;
  • Arrive early and work late if necessary
  • Understand and follow posted work rules and procedures
  • Accept constructive feedback
  • Must be a team player

Benefits Program

The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.

  • Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days; generous employer contribution)
  • Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
  • Company paid life insurance and Long Term Disability
  • 18 days of PTO per year, 23 days of PTO after 5 years
  • Special bucket of sick time per year extended paid time for medical, parental and military leave
  • Holiday pay
  • Voluntary FSA, STD, Accident/Hospital Indemnity insurance
  • Employee product discount

For more information please see

Job Tags

Casual work, Seasonal work, Work at office, Local area, Immediate start, Remote work, Flexible hours, Afternoon shift, Monday to Friday,

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