Job Description

Ahoy, Matey!

We are looking for an organized, multitasking, high-energy Medical Office Manager to join our team full-time . You must have a passion for helping kids learn and have fun! ABA Experience Preferred!

As the Office Manager, you will be responsible for keeping everything running smoothly in the center. You are a core team member, utilizing your multitasking, organization, and communication skills daily. It will be critical for you to understand a sense of urgency and prioritize tasks quickly. The office is quite busy; at any given time, you may be checking in anxious parents and their children, tending to phones, faxes, collecting necessary intake forms, and ensuring it is all done with a smile and accuracy. 

Job Description:

• Work at the front desk Monday - Friday 7:45 am-4:30 pm.
• Receptionist duties (answer phones, send/receive faxes, respond to emails, client check-in/out).
• Client Intake Procedures (give tours, review admissions forms, schedule assessments).
• Insurance Correspondence (benefit verification, preauth requests).
• Purchasing duties (Stock office supplies).
• Scheduling (Create client/staff daily schedules, track cancellations).
• Cleaning Duties (keep lobby and conference room clean and orderly).
• Plan Monthly Client Field Trips (accept permissions slips, arrange transportation).
• Staff Onboarding (prepare locker/uniforms, review employee handbook with them).
• Event Planning for clients (make arrangements for Monthly Community Workshops, Quarterly Autism Community Social Events).
• Event planning for staff (make arrangements for Quarterly staff in-service training and team building activities).

Qualifications:

• BLS / CPR certification.
• No criminal background.
• Excellent oral and written communication skills.
• Ideally, bilingual (English and Spanish).

Expectations:

• Provide high-quality customer service to our clients.
• Maintain client privacy by HIPAA laws.
• Maintain the clinic's reputation for an organized, team environment.
• Behave professionally with all staff members, clients, and caregivers.

Benefits:

• Salary: $20-$27/hr (depending on experience).
• 10 days paid vacation.
• 10 days paid holidays.
• Company-paid certification opportunities.

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